A. Meanings & Abbreviations
In this agreement the following words have their corresponding meanings: –
Agreement / Terms and Conditions means your agreement with us as contained in this document (as may be modified from time to time).
I, You, Your / Account Holder means the person or company named as the client in this Agreement and (where applicable) the website or business that you have authority over.
We / Vine Street Digital / Gemma Renton means Gemma Renton ABN 76 629 097 272 trading as Vine Street Digital.
B. Payment Terms
- The monthly management fee for your campaigns will be invoiced in advance within 7 days of the date of agreement. The management fee will be charged monthly in advance.
- Vine Street Digital reserves the right to not set up your pay per click campaigns. At which time you will receive a full refund of any setup fees that you have paid. Please note that in all cases where we have already set up your new account there can be no refund of any setup fee.
- Vine Street Digital reserves the right to stop managing your campaigns and terminate this agreement at any time by written (or email) notice to you. If this occurs, your monthly management fee will stop at the end of the second week after the termination date.
- If you wish to pause or cancel your management of your campaigns at any time then please let us know by phone or email. We will then book a meeting (in person or by phone) with you to discuss your requirements, feedback or concerns. If you still want to pause or cancel after the meeting then your monthly management fee will stop 14 days after the date you called or emailed to pause or cancel.
- Upon cancelling Vine Street Digital management, all amounts owing to Vine Street Digital will need to be paid in full; any outstanding amounts will be due within 7 business days of cancellation.
- Vine Street Digital reserves the right to engage a debt collector at your expense if there are any unpaid invoices overdue by 60 days.
C. General Pay Per Click Terms & Conditions
This is not a fixed term contract with Vine Street Digital, however whilst Vine Street Digital are managing your campaigns the following terms and conditions apply:-
- By entering this Agreement with Vine Street Digital you give us permission to access your paid advertising accounts for the purposes of optimisation and management of your online advertising.
- Vine Street Digital will endeavour to set up your Pay Per Click advertising campaigns/accounts as soon as possible, however in some cases it may take up to 7 business days to complete the set up of your new account.
- If we request more information from you for the set up of your new or existing account, Vine Street Digital will not be held responsible for any delay arising from the need for further information.
- We require 2 weeks notice to cancel management and billing. We would appreciate the opportunity to discuss your concerns at this time.
- Vine Street Digital management is a separate service from the “per click” fees that Google, Facebook, Twitter, Pinterest, Bing, Yahoo and other advertising platforms will charge you. Cancellation of your management does not automatically stop your pay per click advertising from running and incurring “per click” fees. Vine Street Digital will not be liable for any amounts that Google, Facebook, Twitter, Pinterest, Bing, Yahoo or other advertising platforms charges you following the cancellation of your management with Vine Street Digital. If you wish to cease advertising online at the same time that you cancel your Vine Street Digital management, please notify us in writing so that we can cancel your online advertising as well. Alternatively, you may choose to arrange cancellation.
- For clarity, please note that:-
- Vine Street Digital is not Google, Google AdWords, Google Ads, Facebook, Pinterest, YouTube, Twitter, Bing or Yahoo;
- Your advertising account/s remain your property. We will work on your account/s, but it/they remain yours.
- Vine Street Digital will endeavour to help you obtain your online advertising goals by providing you with advice, information and technical services in relation to search engine advertising/marketing and social media advertising/marketing. Unless specifically stated to the contrary in this agreement, Vine Street Digital does not guarantee any particular rate of return or performance of any online advertising. We cannot be held responsible for commercial outcomes which are associated with the internet marketing or management of your online campaigns for your business and/or websites.
- Vine Street digital is providing an internet marketing service for a competitive price. Vine Street Digital is not insuring or underwriting your chosen business model. You acknowledge that internet services are inherently subject to technical failures and disruptions from time to time. To the maximum extent permitted by law:-
- Vine Street Digital will not be liable in the way for fines, penalties, taxes (except GST), exemplary/aggravated/punitive damages, liquidated damages, indirect/consequential losses (including loss of contract, loss of production, loss of revenue, loss of profit, lost opportunity costs, and/or other loss not arising naturally and directly according to the usual course of things) or legal costs and expenses (except reasonable legal costs awarded by a court) arising from the subject matter of this agreement; and
- The maximum liability of Vine Street Digital to you is the lesser of:-
- the sum of the setup fees and management fees you have paid to Vine Street Digital, or
- the cost of re-supplying the online advertising services; or
- the cost of rectifying the online advertising problem which has caused your loss.
- By agreeing to these Terms and Conditions you also agree to allow Vine Street Digital to refer to you as a client and to use your business name/s and logo/s in our promotional material at the sole discretion of Vine Street Digital. This may include but is not limited to a display on our website, promotional banners and pamphlets.
- These Terms and Conditions can be modified at any time by Vine Street Digital. You agree to continue to be bound by these Terms and Conditions as modified. We will notify you individually of these changes.